Amazon Ashray Centres Hyderabad network is set to expand, following a new Memorandum of Understanding (MoU) between Amazon India and the Government of Telangana. The agreement will bring five new rest stops to high-footfall areas, including Kondapur, Bharathi Nagar, and Patancheru.
With this expansion, Amazon will operate a total of 14 Ashray centres across Hyderabad. In this article, you’ll learn what Ashray centres offer, why this partnership matters, and how it supports delivery drivers across the city.
What Are Amazon Ashray Centres?
Ashray is Amazon’s dedicated network of rest centres for delivery drivers across the ecommerce and logistics sector. Launched in 2024, these centres are designed to help drivers recharge during long routes, especially during peak summer months.
Each Ashray centre offers:
- Air-conditioned seating for comfortable rest
- Drinking water and electrolytes to prevent dehydration
- Mobile charging points to keep drivers connected
- Clean washrooms for basic hygiene needs
- First-aid facilities for minor medical support
As a result, drivers can take short, restorative breaks without losing valuable delivery time.
The New Telangana MoU: Key Details
Amazon India signed the MoU with the Government of Telangana to establish five new Amazon Ashray Centres in Hyderabad. Under this agreement, the Cyberabad Municipal Corporation will support site identification, facilitate approvals, and coordinate administrative processes.
Quick facts about the expansion:
- New centres planned: 5, located in Kondapur, Bharathi Nagar, and Patancheru
- Total Hyderabad centres after expansion: 14
- National network today: Over 100 centres across 16 cities
- National target by end of 2026: 250 centres
Therefore, this MoU represents a significant step in scaling last-mile worker infrastructure across one of India’s fastest-growing tech and logistics hubs.
What Government Leaders Said
Telangana Chief Minister Shri A. Revanth Reddy welcomed the partnership, noting that the initiative gives gig workers a place to rest and recharge while supporting the workforce that keeps the digital economy running.
Meanwhile, Shri Jayesh Ranjan, IAS, Special Chief Secretary for Metropolitan Area & Urban Development, described Ashray as a practical, scalable model. He emphasized that public-private partnerships are essential for building resilient urban infrastructure that addresses real gaps for delivery workers.
Amazon’s Perspective on the Partnership
Salim Memon, Director – Operations at Amazon India, explained that Ashray was built around a simple idea: every delivery driver deserves a clean, comfortable place to rest. He added that this collaboration strengthens Amazon’s commitment to driver well-being in Hyderabad.
Notably, this initiative is part of Amazon’s broader investment of over ₹2,800 crore toward associate safety, health, and well-being across its operations network.
How Ashray Centres Work
Each Ashray centre can accommodate up to 15 people at a time. Additionally, drivers get free access for up to 30 minutes per visit, along with convenient parking.
Operational details:
- Hours: 9 a.m. to 9 p.m., year-round
- Locations: High-footfall areas such as petrol pumps and commercial rental spaces
- Accessibility: All centres are listed on Google Maps for easy navigation
Consequently, drivers can quickly locate the nearest centre during their delivery routes.
Real Impact on Delivery Drivers
For drivers navigating Hyderabad’s heat and long routes, small conveniences make a big difference. Mohammad Rafi, a Hyderabad-based delivery driver, shared that Ashray gives him a reliable place to cool off, use the washroom, and recharge his phone without wasting time.
In short, these centres directly address daily challenges that delivery drivers face on the road.
Broader Support for Amazon Delivery Associates
Beyond Ashray centres, Amazon partners with organizations such as Hindustan Petroleum Corporation Limited (HPCL), Udayasa Foundation, and Rural Education and Development (READ) India to expand this network. Furthermore, Amazon has built rest areas and cafeterias within its fulfillment centers, sort centers, and delivery stations to support associate well-being more broadly.
Conclusion
The expansion of Amazon Ashray Centres in Hyderabad reflects a growing commitment to delivery driver welfare, backed by a strong public-private partnership with the Telangana government. With 14 centres set to operate citywide, this initiative offers real, tangible support to the workforce powering last-mile delivery.
As Amazon scales its Ashray network toward 250 centres nationwide by the end of 2026, Hyderabad stands as a key example of how thoughtful infrastructure can improve working conditions for gig and delivery workers.
Want to learn more about Amazon’s driver welfare initiatives? Visit an Ashray centre near you, listed on Google Maps, or explore Amazon India’s ongoing community programs.
