Bharti Airtel, one of the leading telecom operators in India has promptly announced relief measures for parts of Andhra Pradesh and Telangana affected by unprecedented rains, disrupting normal life.
During these difficult times, the telecom operator has announced the following measures to ensure customers stay connected.
- Prepaid: Customers whose validity has expired and are unable to recharge will receive 1.5 GB of free mobile data per day, along with unlimited calling. This benefit will be valid for 4 days.
- Postpaid: We are extending the bill payment due dates for all impacted customers by 7 days, ensuring uninterrupted access to mobile services.
- Prepaid Homes: Impacted Customers whose validity has expired and are unable to recharge will receive 4 days extra validity, ensuring uninterrupted access to home Wi-Fi services
- Postpaid Homes: We are extending the bill payment due dates for all impacted customers by 7 days, ensuring uninterrupted access to home Wi-Fi services
Airtel’s network teams and partners continue making efforts to ensure the network is up and running despite the challenge of lack of power supply and disruption in movement of fuel supplies.
About Bharti Airtel Limited:
Headquartered in India, Airtel is a global communications solutions provider with over 550 million customers in 17 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high speed 4G/5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, streaming services spanning music and video, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data centre services, cyber security, IoT, Ad Tech and cloud based communication. For more details visit www.airtel.com
