Central Depository Services (India) Limited (CDSL), Asia’s pioneer listed depository, commemorates its silver jubilee by unveiling two innovative multi-lingual initiatives aimed at fostering inclusivity and accessibility in the capital market domain.
SEBI Chairperson, Smt. Madhabi Puri Buch, inaugurated these initiatives at the silver jubilee function held on January 17, 2024.
Empowering Inclusion with Multi-Lingual CAS:
CDSL introduces a groundbreaking upgrade to investor CAS, allowing them to receive statements in their preferred language among 23 diverse Indian languages. The ‘Apka CAS – Apki Zubaani’ initiative ensures easier accessibility, offering investors a consolidated view of their demat account securities in a language of their choice.
Breaking Communication Barriers with ‘CDSL Buddy Sahayta 24*7’ Chatbot:
A unique multi-lingual chatbot, ‘CDSL Buddy Sahayta 24*7,’ on the CDSL website aims to simplify investors’ journeys towards ‘Atmanirbharta’ or self-sufficiency. With support currently available in four languages, the chatbot serves as a constant companion, providing round-the-clock assistance to investors navigating the complexities of securities markets.
Additionally, CDSL showcased its ongoing efforts in the areas of cybersecurity and financial literacy:
Unveiling of Thought Leadership Report on ‘Reimagine Digital Trust in Capital Markets’:
Collaborating with KPMG, the report synthesizes insights from CDSL’s recent Cyber Security Symposium, offering a significant stride in understanding digital trust, global financial interconnectedness, and resilience against emerging cyber threats.
Successful Completion of ‘Neev’ – A 25-City Pan-India Financial Literacy Campaign:
As part of its 25th-anniversary celebrations, CDSL successfully concluded the ‘Neev’ campaign, spreading financial literacy across 25 cities. This initiative underscores the commitment to disseminate financial literacy awareness across diverse communities, including armed forces and rural areas.
Speaking on the silver jubilee event, Shri Nehal Vora, MD & CEO, expressed, “As we celebrate 25 years of our incredible journey, it is our distinct honor to witness the SEBI Chairperson launch CDSL’s pivotal initiatives. Guided by our core value of inclusivity, these new launches are a key milestone for us. Inclusive Trust is that one driving force which we see as CDSL’s core ethos as we journey from Silver to a Century.”
About CDSL:
Central Depository Services (India) Limited (CDSL) is India’s leading and only listed depository, providing convenient, dependable, and secure depository services at an affordable cost to all market participants. CDSL maintains and services over 10 crore Demat accounts of Investors or Beneficial Owners (BOs) across India, served by its 580+ Depository Participants (DPs) from over 20,000+ locations. Additionally, CDSL and its subsidiaries offer various services to financial intermediaries and markets, contributing to the overall growth and efficiency of the financial ecosystem.